Board Thread:Administrative Discussions/@comment-1824272-20150123221858/@comment-68.199.2.140-20150211072246

Yes I did. Although I did get another email from support:

"We apologize for any inconvenience you may have experienced with the “Stocked Fuel & Special Supply Ticket Set F” in the Ace Combat Infinity title. We have received information from our internal contacts that any affected users should be receiving compensation for their purchase of this item. For any additional lost fuel that some users may have experienced, our development team is currently still looking into their specific profiles/accounts and will be resolving this as well (at this time we currently do not have an ETA for this as each account will need to be checked individually)."

So, I'm one of the lucky ones to get their funds compensated.